Customization services

Claim handling from A to Z for all your liability and Casco insurance. For fleet management, risk managers and (foreign) insurers. For more than a hundred partners we handle liability claims we receive through the Green Card system.

In case there are more parties involved we will find out which party is liable. Depending on the information we already have we will find out what happened and what is the cause of the damage. Based on pictures, possible witnesses and a police report we will determine the liable party.

Damage abroad is very complex. Each country has its own legislation and unique procedures. An international partner network consisting of multilingual and experienced claim handlers , legal knowledge and legal skills is therefore crucial. For years we have been taking care of the (personal injury) claim process for more than a hundred foreign insurers, when one of their insured sustains damage in the Netherlands or elsewhere in Europe. We know as a non-life insurance claims very well and will deliver reliable services of high quality.

In the presence of a factual difference or in case of a suspicion of fraud, our experts will start a truth investigation. Our certified and well-trained coordinators will perform this investigation. With the latest interview and research techniques, the truth will be discovered on the basis of big data in order to take possible measures.

When there is a claim we are able to determine the amount of damage fast and accurate. Our professional employees use different means of expertise including control of fraud.

One of our experienced risk managers will, together with you, identify all risks and subsequently advise you how your organisation can prevent future claims. We will advise you on preventive measures in order to make your damage charge manageable. We will do this in different fields like trading loss, fire damage, water damage and claims resulting from theft and robbery.

When you have a legal dispute, you can make an appeal for our lawyers and attorneys. They are employed with us and will therefore work at an acceptable fee.

Is it possible to recover costs made by you from the liable party? We will figure this out for you and if possible we will recover the costs made by you.